Frequently asked questions
How long will the wrap last?
Anytime a wrap or graphics are applied to a vehicle with our premium 3M material we expect a customer should anticipate at least 4-5 years of use if the graphics receive proper care during their life.
Proper care is defined as:
HAND WASHING once a month or more, no automated car washes or high pressure water as that could catch a seam or edge of the graphic and rip or peel. You can even wax wrapped vehicles. (You may want to stay away from cut vinyl decals when waxing.)
PARKING YOUR VEHICLE INSIDE OR OUT OF THE SUN WHEN POSSIBLE. If it is parked in the same space every day consider backing in to rotate the vehicle every once in a while so one side is not more exposed to the sun than another.
ADDRESS ANY ISSUES WITH THE MATERIAL as soon as they are noticed. IE lifting, peeling, bubbling. While not desired, sometimes these things do happen and can normally be fixed quickly and painlessly when they are not ignored. We do offer a one year warranty on material defects and installation. If you purchase materials only through us and arrange the installation with your own installer, we can only warranty material defects in that year, not installation defects.
What type of material do you use?
We only use 3MIJ180Cv3-10 with 3M8518 overlaminate. While we offer a one year warranty on our materials, 3M has an extended warranty. A link to 3M's pdf for more information on this can be provided.
How long does the process take?
We guarantee a quote and proof within 24 business hours if we have year/make/model and straight on photos of your vehicle.
Once the order is approved and payment is received, production will be approximately 3-4 business days and we are ready to ship.
Then transit time to your destination which is usually 2-4 business days anywhere in the US.
If we are arranging the installation we always try to get it scheduled as close to the graphic arrival/delivery date as possible but this does depend on the specific installer’s location.
For installation you should expect to be without your vehicle for 2 business days. (Some brands require less labor and do go more quickly.)
What if I have an existing wrap?
Removal can be very tricky and varies from customer to customer.
How long has it been on?
Did the installer use a ton of extra adhesive?
What kind of material was used?
And from the labor side, all shops are different on how they charge - Most you should expect to be by the man hour. Because of all of these factors we have determined it is best for you to work with the installer directly for this service. We are happy to recommend a shop for you to consult and if we are arranging the installation, we will recommend that installer. The shop will likely request that you bring the vehicle by so they can see pull up a section and hopefully be able to provide an idea of cost associated with removal at that time.
What is perf (perforated vinyl)?
If the design passes over areas of the vehicle that have windows and the driver desires to be able to continue to see through and use those windows, we would recommend perforated material.
Perforated material is vinyl with little holes punched in it so that you can see through. Perforated vinyl is only expected to last about one to two years as it tends to fade and become brittle, sometimes peeling up from the edges. We aren’t big fans of it, but sometimes it is the only option.
Living in a world with backup cameras, some people choose to leave the opaque material on windows to keep people from seeing into the van if you are hauling expensive equipment.
Can I wrap a vehicle with bad paint in place of painting?
The surface the vinyl is being applied to must be in good condition for the wrap to adhere properly and last the full life expectancy.
So, what does “bad paint” encompass? Bad paint is considered to be chipping paint, paint that shows the clear coat peeling, or rust is present. This is especially apparent in Chevy vans up to around 2012 and other times in repainted vehicles.
Why is this a problem? When installing a wrap, the panels are often repositioned or “popped” off of the vehicle after the adhesive side is exposed to the paint. If the paint or surface is deteriorated it may stick to the back of the vinyl, removing it from the vehicle and perhaps rendering that vinyl panel useless and in need of replacement.
We are not responsible for paint damage to a vehicle during installation and it is the customer’s responsibility to purchase the new materials if necessary. We also do not warranty materials if they are applied to a vehicle with known bad paint or if a defect in the wrap after installation is deemed to be due to poor paint quality.
What if I’m in an accident?
First, we hope everyone is OK! But accidents do happen. If you have an accident we are going to ask how much of the wrap will need to be repaired and additionally how much of that is going to be removed by the body shop during their repair process.
If you are in need of a rear panel, or fender, or any single piece of your wrap we can only assist if we were the original printer. Because our files may vary slightly from another printer in size and color we can only produce partial repairs for franchisees who originally purchased the graphics in question from us.
One thing to note is that if a wrap has been on more than a year and a new panel is placed next to an old you should expect to see a color difference, albeit small, from new print vs. old print